We have fully mitigated the attachment display issue and there should be no further impact to Airtable customers. We will continue to monitor until the upstream AWS issue has been fully resolved. Thank you for your patience, and our apologies for the inconvenience.
Posted Nov 26, 2020 - 00:46 UTC
Update
Our engineers are in the process of mitigating the issue and will continue to monitor to ensure full recovery. We will provide more updates when we can. Thanks for your patience!
Posted Nov 25, 2020 - 21:46 UTC
Identified
Between 13:45 and 14:45 UTC, Airtable experienced degraded performance due to underlying issues with AWS as well as issues with attachments display for some customers. We have resolved this degraded performance, however we are continuing to see issues with attachments display. This is related to intermittent outages from one of our service providers, Amazon Web Services. Our engineers are actively working on the problem, and we’ll have more updates as soon as possible. Our apologies for the inconvenience!