Some jira sync are only pulling in 100 rows of data

Incident Report for Airtable

Resolved

Jira sync functionality has been restored. Thank you for your patience.
Posted Mar 13, 2025 - 03:18 UTC

Update

We explored a workaround to the bug and will be working to deploy and restore the functionality before end of day. Please stay tuned for more updates.

Our team will continue working with Jira's support team to find a long term resolution in the mean time.

Thank you for your patience.
Posted Mar 12, 2025 - 16:46 UTC

Identified

We are currently investigating an issue affecting some Jira Syncs in Airtable. Due to a bug in Jira’s APIs, certain syncs are only fetching 100 rows of data instead of the full dataset. This issue began at 2:00 AM PST.

We have reached out to Jira’s support team for assistance and are also proactively exploring potential workarounds. We will provide further updates as soon as we have more information.

Thank you for your patience while we work to resolve this issue.
Posted Mar 11, 2025 - 23:59 UTC
This incident affected: Airtable Service.